Role Overview
The Revenue Operations Specialist plays a vital role in building, optimizing, and managing the systems that power Supra Human’s marketing, sales, and client success teams. With a primary focus on HubSpot and automation tools, this role ensures seamless data flow, clean reporting, and scalable revenue processes across the full client lifecycle.
The ideal candidate is technically savvy, process-oriented, and ready to own key pieces of the revenue engine—from automation and lead routing to lifecycle management and attribution reporting.
A-Player Defined
An A-Player in this role is equal parts builder and optimizer. They don’t wait for someone to tell them what’s broken—they are proactive. They show up every day with an eye for efficiency, a hunger for learning, and a strong sense of ownership over the systems they touch.
They think about workflows like a strategist and execute like an operator. They take pride in clean data, fast automations, and dashboards that actually tell a story.
Objectives
CRM Operations & Automation
- Own the configuration, optimization, and automation of HubSpot to support full-funnel operations.
- Manage lifecycle stages, pipeline setup, custom properties, and automation workflows.
- Implement lead scoring, routing, and MQL/SQL logic in partnership with GTM teams.
- Identify and implement automation opportunities to eliminate manual work and accelerate execution.
System Integration & Tech Stack Management
- Support integration of HubSpot with sales, marketing, and support tools (e.g., Stripe, Aircall, Slack, Typeform).
- Troubleshoot sync issues and document integration flows.
- Maintain user roles, permissions, and data governance best practices across systems.
Data Hygiene & Reporting
- Ensure CRM data is clean, organized, and actionable—monitor for duplicates, field inconsistencies, and usage gaps.
- Create and maintain dashboards and reports to track KPIs across the customer journey.
- Support attribution tracking, lead source integrity, and funnel reporting in partnership with leadership.
Cross-Functional Support & Enablement
- Collaborate with marketing, sales, coaching, and product teams to gather requirements and implement system solutions.
- Train internal teams on process changes, new workflows, and CRM best practices.
- Create clear documentation and SOPs for all system builds and updates.
Requirements
- 5+ years of experience in CRM management, marketing operations, or RevOps roles.
- Hands-on experience with HubSpot (certifications a plus), plus familiarity with tools like Zapier, Segment, or Typeform.
- Strong analytical and problem-solving skills.
- Attention to detail and a structured approach to systems management.
- Excellent communication skills—especially in translating business needs into tech solutions.
- A passion for improving processes and making teams more efficient.
Supra Human Core Values
- PLAY TO WIN
- GO ABOVE AND BEYOND
- TAKE EXTREME OWNERSHIP
- DO WHAT IT TAKES
- LEAD BY EXAMPLE
- BE RELENTLESS
- SHOW THE F*CK UP
What We Seek in a Supra Team Member
- Communication Skills: We want people who are very clear and concise in how they speak with others. We want proactive communicators and excellent writers.
- Transparency and Honesty: Mistakes are expected.
- Productivity: We do not have space or budget for those who do not make the most of their day.
- Creativity: We will only continue to succeed if we hire creative people that can think radically for our clients and come up with amazing solutions.
Job Type: Full-Time (Remote)
With the privilege of being fully remote comes the responsibility of timely communication, meeting deadlines, and taking full ownership of your work. This role may occasionally require after-hours support during product launches or system rollouts.
Compensation
- Salary: Competitive salary based on experience
- Benefits: Medical, dental, and vision benefits, along with unique wellness incentives and professional growth opportunities.
