Sales: Closer Role

Your job is to CLOSE individuals into the Supra Human Program continuously and consistently. Superstar closers must be extremely prompt in getting incoming qualified leads to confirm booked appointments and to show up to their scheduled appointments through manual text communication follow-up. When the qualified lead shows up to the appointment, it is your job to get them to make a decision and enroll them into Supra Human. Once the sale is made, your job is not done. A superstar closer will consistently reach out and build rapport and relationship with the new client for future opportunities to ascend clients into our higher level programs. Closers for Supra Human believe in every cell of their body that Joining Supra Human is the best decision the prospect can make.

An A-Player in this role is someone who understands the fundamentals of high-performance and treats their role as a supra coach like a pro athlete would. They show up day in and day out with great energy, enthusiasm and excitement to help change lives by laying out the map for clients and helping them overcome roadblocks along the way. Becoming the best at what they do is always top of mind, striving to be the highest performer on the team.

They are proactive in finding solutions to any challenges they face, and continually learn, improve and invest in their growth and development. They understand that to influence others they must first learn to influence themselves by ALWAYS REPRESENTING THEIR BEST SELVES. In doing so they can empower others to do the same. In other words, to be a coach at supra human, you must look, act, and be everything that Supra Human represents. Coaches treat every client as if they are the only one, they take extreme ownership for their results, and they always play to win.

To drive business growth by enrolling qualified prospects into Supra Human

That’s it…

People Skills:
You’re going to be talking with people all day. Being a natural rapport builder is going to hedge your bets of success. You have to ooze confidence in yourself and the program.

Integrity:
Be someone who does what they say they are going to do. No matter how big or small.

Leadership:
You must always lead clients to the best decision for them EVEN IF that decision is outside of their comfort zone. Take a stand for what’s BEST for people.

Hunger // Work Ethic:
This is a job that requires full time attention. You must be willing to put in hours honing your craft and becoming WORLD CLASS. You must be hungry.

Proactive:
You must be an expert at tracking patterns and behaviors of clients and catch potential obstacles to ensure the smoothest and highest level of service to your clients.

Attention To Detail:
You will be tasked with staying up to date with your clients and CRM activities. This includes knowing specifically where each client is in their program, their current phase, and your weekly check-in count.

High Standards:
You’re tasked with helping clients live up to their highest standards. Therefore, YOU must live up to our own high standards.  You will look like a Supra Human Hall of Famer at all times, and you will be required to be actively enrolled in the Supra Human Program.

Poise:
You’ll be having crucial conversations on a daily basis which – a lot of times – can be life changing conversations for the client. You must be able to handle difficult conversations with clients and always help them put their best foot forward towards their goals.

Appointments: To Confirm at least 70 appointments per month that show up to the call (minimum)

• 60 Showed appointments is based on a 60% show up rate (100 confirmed appointments turn into 70 Showed appointments)
• You will confirm appointments by:
  Manually texting and starting the rapport building with qualified leads who hit your pipeline

Revenue: To ensure that your enrollment meetings result in a minimum of 28 Sales per month. All clients you set must be a fit for the program

• At a 40% close rate on your appointments, 40% of 70 = 28 new sales. At an average of $7000 per ticket = this would average $196,000 of generated revenue for the company per month.

Daily Execution & Reporting:
Twice weekly full sales team meetings (Monday/Thursday):

• Attend Team Meetings Via Zoom, 9am MST Monday & Thursday
• Have personal, professional and client wins you want to share
• Know your numbers (current & projections) at the start of each meeting
• Be proactive in asking for support with anything standing between you and hitting your numbers

End Of Day:

• Send in your “EOD Report”
• Update your personal projections & numbers sheet
• Update the team tracking sheet
• Update deal pipeline in CRM
  • Make sure all sets are logged properly
  • Make sure all sets have deals associated with them and that you are assigned as the SDR on the deal
  • All of today’s sets have notes
  • Follow-up tasks are created for all of today’s conversations that didn’t turn into a set (that could potentially be a fit)
  • Make sure any sets you make are properly handed off to the Enrollment Advisor (detailing deal notes, intro-ing to the right people, etc…)
  • Confirm tomorrow’s appointments
  • Prepare for tomorrow’s meetings